Is ElevenLabs safe with your data?

ElevenLabs

50/100

Partial disclosure · high confidence

ElevenLabs earns a C (50/100) because it discloses its data practices only in part.

#75

of 216 apps ranked

score · Audio avg —

—

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

ElevenLabs discloses a named training opt-out and a three-year cap on generated voice data, but its terms take a perpetual, irrevocable, sub-licensable licence over user content and the policy names no security controls or breach-notice commitment.

What ElevenLabs's privacy policy and terms of service say about your data

Training opt-out is named and specific

Users can switch off training use through a 'Data use' menu in the 'Terms and Privacy' section of the account, though the opt-out only affects use after the request is processed.

Content licence is perpetual and sub-licensable

The terms grant ElevenLabs a perpetual, irrevocable, worldwide licence over user content, sub-licensable through multiple tiers, covering the user's voice and other indicia of persona.

Retention is capped only for generated voice data

The policy promises not to keep data it generates about a voice for longer than three years after the last interaction, and leaves everything else at 'as long as necessary'.

Security disclosure is absent

The policy names no encryption, access-control or other technical safeguard, and sets out no breach-notification commitment or timeframe.

What the policy is silent or vague on

Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: a deletion timeline after closure or request
Not stated: shorter retention for AI conversation logs

ElevenLabs privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingDisclosed

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights1 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency2 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataPartial

Governs biometric data specificallyPartial

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsSilent

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Audio
Modalities: audio
Processes biometrics: Yes
Policy last updated: 2026-10-09
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other audio apps

SunoD

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.