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Is ElevenLabs safe with your data?

B
ElevenLabs icon

ElevenLabs

69/100

Good disclosure · high confidence

ElevenLabs earns a B (69/100) because it discloses most of its data practices.

Dealbreaker flag

  • D1.4: perpetual and irrevocable...sub-licensable, through multiple tiers

#12

of 211 apps ranked

69

score · Audio avg —

—

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

ElevenLabs offers opt-out training controls, an explicit named mechanism, and tiered commercial use policies, but grants perpetual sublicensable content licenses without user retention; retention is named at 3 years for voice data and biometric data; it sells personal data with opt-out available; international transfers use named safeguards and it names a DPO contact, but security controls are referenced externally without specific certs named in the policy text.

What ElevenLabs's privacy policy and terms of service say about your data

D1.1 – Training opt-out

you may opt out of our use of your Personal Data for training at any time

D1.4 – Adverse license

perpetual and irrevocable...sub-licensable, through multiple tiers

D3.1 – 3-year retention

not keep data it generates about your voice longer than 3 years after your last interaction

D7.1 – Security measures unclear

up-to-date list of measures along with relevant audit certifications can be obtained at: https://compliance.elevenlabs.io/

What the policy is silent or vague on

  • Not stated: your ownership of generated outputs
  • Not stated: a deletion timeline after closure or request
  • Not stated: a sub-processor list or data processing agreement
  • Not stated: marking of AI-generated output

ElevenLabs privacy rating

Training-data use1 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inPartial
Names a way to opt out of or into trainingDisclosed
Says whether training use differs by plan or tierPartial
Lets the user keep ownership of generated outputsAdverse
Data-subject rights5 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatDisclosed
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion2 of 4 disclosed
States a retention period for your dataDisclosed
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsDisclosed
Commits to collecting only the data it needsPartial
Third-party sharing3 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outPartial
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessDisclosed
Transparency4 of 5 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputSilent
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesDisclosed
Is versioned and dated, with change noticeDisclosed
Sensitive data and children2 of 3 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataPartial
Governs biometric data specificallyDisclosed
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Audio
Modalities
audio
Processes biometrics
Yes
Policy last updated
2026-05-20
Region scored
Global / US-default
Last assessed
2026-07-08

Documents examined

Other audio apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is ElevenLabs safe with your data? Grade B | AI App Trust & Transparency Index