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Is ChatGPT safe with your data?

C
ChatGPT icon

ChatGPT

OpenAI

54/100

Partial disclosure · high confidence

ChatGPT earns a C (54/100) because it discloses its data practices only in part.

#79

of 211 apps ranked

54

score · Assistant avg 49

+5

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

OpenAI's consumer policies disclose training use with an opt-out, output ownership, a named privacy request channel and a 30-day deletion timeline, but stay vague on default retention, sub-processors, legal bases and breach notification.

What ChatGPT's privacy policy and terms of service say about your data

Training opt-out is a link, not a setting

The terms say only that you can "opt out by following the instructions in this article", pointing to a help page rather than a named setting with defined scope.

Retention default is vague, not 30 days

The 30-day figure applies to opt-in Temporary Chats and to post-deletion removal. The general rule is that data is kept "only as long as we need", with no number attached.

Statutory rights are conditional

The rights list is prefaced with "Depending on where you live, you may have certain statutory rights". Only the account-level export and delete controls are offered unconditionally.

Output ownership does not limit provider reuse

Users own Output, but OpenAI reserves use of Content to "provide, maintain, develop, and improve our Services" plus model training. That reach is wider than service delivery.

What the policy is silent or vague on

  • Not stated: whether training use differs by plan
  • Not stated: a sub-processor list or data processing agreement
  • Not stated: marking of AI-generated output
  • Not stated: a mapping of processing purposes to legal bases

ChatGPT privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inPartial
Names a way to opt out of or into trainingPartial
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsPartial
Data-subject rights3 of 5 disclosed
Grants a right to access your dataPartial
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatDisclosed
Grants a right to correct your dataPartial
Grants a way to object to or opt out of processingDisclosed
Retention and deletion1 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestDisclosed
Sets a shorter retention for AI conversation logsPartial
Commits to collecting only the data it needsPartial
Third-party sharing1 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outPartial
Names a safeguard for international data transfersPartial
States a standard for government and law-enforcement accessPartial
Transparency2 of 5 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputSilent
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesSilent
Is versioned and dated, with change noticePartial
Sensitive data and children1 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Assistant
Modalities
text, image
Processes biometrics
No
Policy last updated
2026-01-01
Region scored
Global / US-default
Last assessed
2026-08-13

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is ChatGPT safe with your data? Grade C | AI App Trust & Transparency Index