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Is Candy.AI safe with your data?

D
Candy.AI icon

Candy.AI

EverAI Limited

44/100

Weak disclosure · high confidence

Candy.AI earns a D (44/100) because it leaves much about its data practices unstated.

#129

of 211 apps ranked

44

score · Companion avg 34

+10

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Candy.AI discloses limited training data practices with no explicit opt-out, offers GDPR-aligned deletion and portability rights, retains data up to three years with selective AI-log purging, shares with named service provider categories, explicitly forbids selling data, discloses AI interaction and basic data categories, and requires parental compliance for under-18 protection.

What Candy.AI's privacy policy and terms of service say about your data

Data Deletion & Portability

Users can delete account data without undue delay or request portability in structured, commonly used, machine-readable format.

No Data Sale or Third-Party Sharing

"We will not disclose, sell, trade, or otherwise transfer your Personal Data to any third parties without your Consent" , with named service provider categories for necessary operations.

Retention Period

Account data retained for up to three years (possibly one year) after last activity; log files auto-deleted after 30 days.

Training Data Use

Data used to train AI models with anonymized/de-identified processing, but no explicit opt-out mechanism disclosed for model training.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs

Candy.AI privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights2 of 5 disclosed
Grants a right to access your dataPartial
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatDisclosed
Grants a right to correct your dataPartial
Grants a way to object to or opt out of processingPartial
Retention and deletion1 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsDisclosed
Commits to collecting only the data it needsSilent
Third-party sharing2 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersSilent
States a standard for government and law-enforcement accessSilent
Transparency4 of 5 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputSilent
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesDisclosed
Is versioned and dated, with change noticeDisclosed
Sensitive data and children1 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataPartial
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsSilent
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Companion
Modalities
text, image
Processes biometrics
No
Policy last updated
2026-05-27
Region scored
Global / US-default
Last assessed
2026-07-08

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Candy.AI safe with your data? Grade D | AI App Trust & Transparency Index