Is Candy.AI safe with your data?

Candy.AI

53/100

Partial disclosure · high confidence

Candy.AI earns a C (53/100) because it discloses its data practices only in part.

Dealbreaker flag

D1.1: train and develop our AI models and moderation technologies; prepare datasets for further training
D1.4: you grant to us a non-exclusive, royalty-free, fully paid-up, transferable, sub-licensable, worldwide, perpetual license

#89

of 211 apps ranked

score · Companion avg 35

+18

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Candy.AI trains its AI models on user conversations with no opt-out and takes a perpetual sub-licensable licence over user input, while offering a standard set of GDPR rights, a named three-year account retention period and a named DPO.

What Candy.AI's privacy policy and terms of service say about your data

Training with no opt-out

The purposes table commits to "train and develop our AI models and moderation technologies" and to "prepare datasets for further training". No opt-out or opt-in mechanism appears anywhere in either document.

Perpetual sub-licensable content licence

Terms section 4 grants EverAI a "sub-licensable, worldwide, perpetual license" to "commercialize, and otherwise use" user input. That sits alongside a statement that users retain ownership, which the licence effectively overrides.

Deletion timing has no fixed deadline

The deletion-after-closure clause says only that data is removed "without undue delay". No timeline or number is given.

No labelling of AI-generated output

"Some content in our Services is AI-generated and created on demand" appears as an accuracy disclaimer in the no-guarantee section. Neither document describes any watermark, label or marking for synthetic output.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Candy.AI privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inAdverse

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsAdverse

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataPartial

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestPartial

Sets a shorter retention for AI conversation logsDisclosed

Commits to collecting only the data it needsPartial

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersPartial

States a standard for government and law-enforcement accessPartial

Transparency3 of 5 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Companion
Modalities: text, image
Processes biometrics: No
Policy last updated: 2026-07-30
Region scored: Global / US-default
Last assessed: 2026-08-13

Documents examined

Other companion apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.