Is Candy.AI safe with your data?

Candy.AI

56/100

Partial disclosure · grade C is 48–59 · high confidence

Scored 56 ± 5 (range 51–61)

The ±5 is measured, not chosen: re-running the grader on identical policy text landed inside this range for 96% of apps. Read a one-grade gap between two apps as noise. How we grade

Candy.AI earns a C (56/100) because it discloses its data practices only in part.

Dealbreaker flag

D1.1: training, developing, enhancing, evolving and improving our (and/or any of our affiliated companies') AI models, content moderation tools, algorithms and related technology
D1.4: you grant to us a non-exclusive, royalty-free, fully paid-up, transferable, sub-licensable, worldwide, perpetual license to use, distribute, modify ... and otherwise use and aggregate your Content

#50

of 216 apps ranked

score · Companion avg 39

+17

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Candy.AI takes a perpetual sub-licensable licence over user chats and uses them to train its AI models with no opt-out offered, while its GDPR rights section covers access, correction and portability and log files are deleted after 30 days.

What Candy.AI's privacy policy and terms of service say about your data

Chats train the models with no way out

The terms take a worldwide, perpetual, sub-licensable licence over everything a user types and name training and improving the company's AI models as a permitted use, and the policy offers no opt-out or tier where that stops.

Account data lingers for three years

Personal data tied to an account is kept for three years after the last activity, and the policy says data will still be retained for an unspecified period after an account is closed.

Rights are spelled out, security is not

Access, correction, portability and marketing opt-out each get a named route, but the security section offers only "appropriate security measures" with no control named and says nothing about notifying users of a breach.

Interaction logs get a real deadline

Log files covering user interactions with the platform are automatically deleted after 30 days, and a named Data Protection Officer is reachable for privacy requests.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Candy.AI privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataPartial

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestPartial

Sets a shorter retention for AI conversation logsDisclosed

Commits to collecting only the data it needsPartial

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency4 of 5 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticeDisclosed

Sensitive data and children1 of 4 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataPartial

Governs biometric data specificallySilent

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Companion
Modalities: text, image
Processes biometrics: No
Policy last updated: 2026-07-30
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other companion apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.