Is Candy.AI safe with your data?

Candy.AI

49/100

Partial disclosure · high confidence

Candy.AI earns a C (49/100) because it discloses its data practices only in part.

Dealbreaker flag

D1.1: training, developing, enhancing, evolving and improving our (and/or any of our affiliated companies') AI models
D1.4: you grant to us a non-exclusive, royalty-free, fully paid-up, transferable, sub-licensable, worldwide, perpetual license

#85

of 216 apps ranked

score · Companion avg 39

+10

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Candy.AI takes a perpetual, sub-licensable licence over everything users type and names AI model training among the uses, with no opt-out offered, while its GDPR-style rights section and a 30-day log deletion window are the clearest commitments in the documents.

What Candy.AI's privacy policy and terms of service say about your data

Content licence

The terms take a non-exclusive, royalty-free, transferable, sub-licensable, worldwide and perpetual licence over user input, and list training and developing the company's AI models among the permitted uses.

No training opt-out

Nothing in the privacy notice or terms offers a way to decline having conversations used for model training, and no difference is drawn between the free tier and paid subscriptions.

Retention

Account data is kept for three years after the last account activity, financial records for ten years, and marketing data for up to two years, while interaction log files are deleted automatically after 30 days.

Security and transfers

Security is described only as "appropriate security measures" with no specific control named, there is no breach-notification commitment, and data transfers outside Europe cite no named safeguard; a Data Protection Officer is named under Art. 37 GDPR.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Candy.AI privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataPartial

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestPartial

Sets a shorter retention for AI conversation logsDisclosed

Commits to collecting only the data it needsPartial

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency4 of 5 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputPartial

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticeDisclosed

Sensitive data and children0 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataPartial

Security and accountability1 of 3 disclosed

Describes its security safeguardsSilent

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Companion
Modalities: text, image
Processes biometrics: No
Policy last updated: 2026-08-17
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other companion apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.